About Us

We Bring 40+ Years of Experience

Today outsourcing of benefits administration is widely accepted by employers as a proactive choice to improve productivity as well as reduce costs. The challenge with this approach is each company is unique in its needs, therefore cookie-cutter approaches to administration often result in gaps in service of which the consequence is waste and frustration… instead of improvement.  Identifying this now commonplace concern was how ReSo, Inc. was born.

Jamie Copenhaver, one of the ReSo founders, has worked in the benefits arena for over 15 years and experienced first-hand the challenges of the one-size-fits-all approach to benefits administration. She saw a need and along with Craig Cribbs, who has over 25 years of customer service and operations experience, decided to address this challenge by providing customized solutions along with another missing piece… excellent customer service. As a society we experience customer service shrinking as technology grows – and because we here at ReSo feel this is unacceptable, we place high emphasis on our commitment to delivering you the highest level of customer service.

Our vision is to fill gaps with “real” solutions… that work… while consistently providing exceptional customer service. We will accomplish this by listening to you, understanding your needs and your wants, and then being fully committed in partnership with you to provide your custom solutions.

View our Solutions page to see what we have to offer.