Real Solutions

Real Solutions

ReSo provides Real Solutions.
“Real” Solutions are solutions which address the specific needs of our clients rather than cookie cutter services which typically fall short of the desired results. We listen to our clients, identify their particular requirements, and develop real solutions customized to fit each unique need.

Our superior customer service begins at the onset as we develop the service solution and continues in our day to day administration. ReSo makes each and every interaction we have an excellent one.

Some of our services include: (click header to expand)

Retiree Benefits Administration

  • Direct billing – invoice and collect monthly healthcare premiums
  • Life insurance filing for death claims
  • Customer Service – customized toll-free phone line available

School District Consortium Benefits Administration and Invoicing

  • Manage membership – make enrollment changes with the carriers
  • Create a combined invoice for each district individually (medical, pharmacy, dental, vision)
  • Collect premium payments from districts
  • Reconcile payments against invoices
  • Audit membership against invoices

Project Management

  • Transitions and Implementations
    • Coordinate team meetings and calls
    • Track tasks and timeline
    • Report out to client management
  • DOL Audits
    • Coordinate collection of requested data
    • Organize electronic data for submission
    • Provide sample submission letter

Programs Evaluation and Coordination

  • Compile summary of current programs through all carriers/vendors
    • Includes descriptions, costs, savings
  • Identify overlaps / gaps
  • Provide recommended actions
  • Provide coordination to execute actions

Communication Campaigns

  • Create stand alone or supplemental communications for specific needs
    • Wellness
    • EAP
    • Open Enrollment
    • SPDs
    • Benefit Booklets
    • Benefits At-A-Glance
    • Benefit Newsletters
  • Work with current carriers/vendors or independently

Dependent Auditing

  • Collect documentation from employees to verify all spouses and dependent children are eligible

COBRA Administration

  • For existing clients only

ReSo is strong in our creative ability to craft our services to fit client needs.

Looking for something not listed above? Contact us today to discuss. Creative solutions is where we shine!